Please read the following text to understand how the information you provide will be handled by Olive Collective, Unipessoal Lda. Olive Collective, Unipessoal Lda. reserves the right to change this Privacy Policy, so regular reading of this document is recommended.
- Protecting personal data privacy is a fundamental commitment we make to the data subjects who use our digital platforms and/or services. This Privacy Policy aims to explain which personal data we collect, the purposes for which we use it, how we process it, with whom we share it, how long we keep it, and how to contact us to exercise your rights.
- This page aims to inform users of the general rules for the processing of personal data. Data is collected and processed in accordance with applicable legislation, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council of April 26, 2016 (GDPR), transposed into our legal system by Law No. 58/2019 of August 8, regarding Personal Data Protection.
- To ensure your privacy to the greatest extent possible, we adhere to the following core values, which we consider essential:
- User Rights: We respect your rights under applicable privacy legislation (including the right to access, correct, or delete your personal data in compliance with such legislation).
- Limited Collection: We limit the information we collect and use only to what is necessary to sell our products and/or provide our services.
- Information: We always inform you about the reason and manner in which we use your personal data. This process is described in this Privacy Policy.
- Security: We take appropriate measures to protect your personal data and require the same from our partners. Olive Collective, Unipessoal Lda. continuously tests its websites.
- Our Privacy Policy describes how we apply our core values and how we respect and protect each customer’s right to privacy. We recommend a careful reading of this statement, as it establishes the basis on which we use your personal data when you purchase our products in our online store.
- The entity responsible for collecting and processing your personal data is Olive Collective, Unipessoal Lda., which provides all necessary support regarding the purchase of digital products and services, determining which data is collected, the means, and the purposes for which it is used.
- We only retain information for as long as necessary to provide the requested service or information. When storing data, we protect it by commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.
- Olive Collective, Unipessoal Lda. is responsible for monitoring compliance with applicable regulations and providing clarifications to the National Data Protection Commission.
- Continued use of the website will be considered acceptance of our privacy and personal information practices. If you have any questions about how we handle user data and personal information, contact us via email at: support@olivevirtual.com.
- We do not publicly share personally identifiable information or with third parties, except when required by law.
- The personal data processed includes: name, postal address, email addresses, contact numbers, tax identification documents, data on customer visits to the website, or electronic communications made.
- Olive Collective, Unipessoal Lda.’s Privacy Policy addresses specific rights customers may exercise, including the right to withdraw consent. At any time, customers may object to or request the withdrawal of their consent for data processing.
- Customers may unsubscribe and request the deletion of their data at any time via email: support@olivevirtual.com.
- Personal data may be processed for compliance with legal obligations and for the investigation and detection of serious crimes. It may also be used for other purposes, such as sending complaints and suggestions, learning about new services, and updates to Olive Collective, Unipessoal Lda.’s business offerings.
- Data will be stored and retained only for the minimum period necessary to achieve the purposes that motivated their collection or subsequent processing, as defined by law.
- Olive Collective, Unipessoal Lda. respects the privacy of all users of its website and is committed to protecting the personal information that each user decides to share, in accordance with applicable national and EU legislation.
Law and Jurisdiction
These general conditions are governed by Portuguese law. Any disputes arising from the interpretation or execution of this agreement will be settled by the Judicial Court of the District of Vila Franca de Xira, with express waiver of any other.
Data Subject Rights
Without prejudice to the conditions established in the applicable legislation, Olive Collective, Unipessoal Lda. grants the following rights regarding the processing of your personal data:
- Right of Access: You have the right to request confirmation that Olive Collective, Unipessoal Lda. processes your personal data and, if so, access the personal data and additional information. Upon request, we can also provide a copy of the personal data being processed.
- Right to Rectification: You have the right to request that Olive Collective, Unipessoal Lda. correct, modify, or complete your personal data if the information we hold about you is incorrect or incomplete. You may also update your personal data by adjusting your profile. Please ensure that any changes in personal circumstances are communicated to Olive Collective, Unipessoal Lda. to keep your data up to date.
- Right to Withdraw Consent: You have the right to revoke your consent for receiving commercial communications at any time by following the instructions in any commercial communication or by emailing us at support@olivevirtual.com.
- Right to Restrict Data Use: You have the right to restrict our use of your personal data when:
- The use is unlawful, but you do not want the data deleted;
- We no longer need the personal data for the relevant purposes, but you require it for legal claims;
- You object to data use based on our legitimate interests while we verify whether Olive Collective, Unipessoal Lda. has compelling legitimate grounds to continue using the data.
- Right to Data Portability: You have the right to receive all personal data you have provided to Olive Collective, Unipessoal Lda. in a structured, commonly used, and machine-readable format and to request the transfer of that data to another controller where technically feasible.
- Right to Object: You have the right to object to the processing of your data, in which case we must stop processing unless we can demonstrate compelling legitimate grounds for the processing or for legal claims.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) if you believe the collection and use of your personal data violates this Privacy Policy or applicable legislation.
Data Transfers
Olive Collective, Unipessoal Lda. may transfer data to a country outside the EU to improve the operation of its digital platforms and/or services. In such cases, it ensures data transfers comply with applicable legal standards.
Personal Data Security
This sales page is designed so that whenever personal information is collected or used, the data is encrypted using the SSL (Secure Socket Layer) protocol. This technology protects data, particularly from fraudulent interception, and as such, minimizes the associated risk.
Retention of Personal Data
The law determines the retention of data for a minimum period, namely:
for one year, in relation to location traffic data, for the purposes of investigation, detection and prosecution of serious crime.
for ten years, in relation to data necessary for information provided to the Federal Revenue Service.
Olive Collective, Unipessoal Lda., in question, keeps your personal data, always in accordance with the law, guidelines and decisions of the CNPD or as applicable, until you exercise your right to object, right to be forgotten, or revoke your consent. However, all legal and contractual obligations that define these periods will always be observed.
Changes to the Privacy Policy
This Privacy Policy may be updated at any time, in accordance with any legal changes that may occur, with the aim of protecting the customer, keeping their data safe and accessible.
Contact Us
If you have any questions about this Privacy Policy or the processing of your personal data in general, please send us a message, via email to the email address support@olivevirtual.com and be sure to indicate the nature of your question.
Cookies Policy
In order to provide a more personalized and pleasing service to visitors, Olive Collective, Unipessoal Lda. uses cookies to collect and save information. A cookie is a small information file that is sent from the server to the player’s browser and stored on the respective computer.
This Cookies Policy is an integral part of the Privacy Policy of the Olive Collective, Unipessoal Lda website. Accessing and browsing the website, or using its services, implies acceptance of the conditions set out in the privacy policy.
- Cookies are small files transferred to your computer’s hard drive through your web browser that allow websites or service providers to recognize your browser and capture and store certain information in order to improve your experience.
- The use of cookies aims to increase efficiency, allowing website owners to obtain useful information for the improvement and enhancement of the services provided and the website.
- Using cookie technology to count page visits allows for more accurate analysis of website usage.
- Unfortunately, in most cases there are no industry standard options to completely disable the functionality and features they add to this site.
- It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you are or are going to use.
- If you disable cookies, you may not be able to access some of the features provided by the website.
- This website offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so we can process it properly.
- In special cases, we use cookies provided by trusted third parties. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages you visit so we can continue to produce quality content.
- For more information about Google Analytics cookies, see the official Google Analytics page.
Note:
This Privacy Policy document is the exclusive property of Olive Collective, Unipessoal Lda., and is protected by copyright and other applicable regulations.
Its reproduction, in whole or in part, distribution, adaptation, modification or any other form of use, regardless of the means or purpose, is expressly prohibited. Any unauthorized use will result in the adoption of appropriate legal measures.